Cookies Policy

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GRUPO KONECTANET SL (hereinafter, "KONECTA") informs, through this Cookies Policy, about the use of data storage and recovery devices in User terminal equipment.

1. What are Cookies?

Cookies are small files that are installed on the user's computer at the request of the web page and are used for the web service to which you are accessing to perform certain functions.

This web service uses its own and third-party cookies to maintain the session of the user accessing the service (technical cookies), to personalize the options that the user has chosen; (personalization cookies), to carry out a statistical analysis of the use of this web service; (analysis cookies) and social network cookies. Likewise, when interacting with third-party web services that provide a service to Konecta, which can be accessed from this web service, cookies from said services (third-party cookies) are used.

2. What does KONECTA use cookies for?

In accordance with article 22 of the Law on Services of the Information Society and Electronic Commerce, as well as Recital (30) of the General Data Protection Regulation (hereinafter, "GDPR"), this Website uses cookies or other information storage and retrieval devices to track User interactions with the services offered on the Website.

Cookies make it possible to recognize a User's browser, as well as the type of device from which the Website is accessed, and are used to facilitate the User's next visit and make the Website more useful.

Next, we will proceed to explain the cookies that are used in this web service, what is their use, the purpose they have and the possible consequences that may have if they are disabled:

Technical Cookies are used to maintain the session of the user who accesses this web service and are especially useful in maintaining the session in restricted access areas that are accessed by a previously authenticated user. Therefore, for the Website to function correctly it is necessary to have cookies enabled in the browser. For this reason, if you have disabled the browser's ability to install cookies, this web service will not work correctly. Once the user ends their session, the session cookie will no longer be useful and will be deleted.

Personalization Cookies are used so that the browser can remember your preferences (such as that you have already clicked on a certain ad, the chosen browsing language, preferred options, etc...) this cookie is stored on your computer and does not identify you as a user of the web service; therefore, if you access from another terminal equipment, since you do not have this cookie installed, your preferences will not be known. If you have disabled the installation of cookies, your preferences in the web service will not be saved on your terminal equipment, and therefore each time you access the service you must choose them again.

Analysis cookies: They are used to measure and analyze user navigation on this web service and thus be able to study and improve the offer of products or services offered. Through the analytical cookie, no personal user information is obtained, the information obtained is related to the number of users who access the web, the number of pages visited, the frequency and repetition of visits, their duration, the browser that is used, the operator that provides the service, the navigation language of the terminal that is used and/or the city to which the IP address of the terminal equipment is assigned. To perform the analytical service, this website uses Google Analytics, a web analytics service developed by Google, which provides a measurement and analysis service for navigation on our website. More information about Google Analytics at: If this type of cookies is disabled, the page will not carry out statistical analysis, but it will still work.

Social network cookies: these are third-party cookies and are used so that the user can interact with the different social networks referred to on this website (Facebook, Twitter, linkedin, Google map, etc...). The conditions of use of these cookies and the information collected are regulated by the privacy and cookie policies of each social network. If you have disabled the installation of cookies, you will not be able to interact with the different social networks, but the public information of the web service will still be shown to you.

We inform you that none of the proprietary cookies used store information that allows the user to be identified, such as names, surnames, email or postal addresses, etc., nor are they used to obtain or access user information.

In addition, users who do not want cookies to be installed on their computer (which in this specific case will prevent certain services from working correctly) or who wish to be informed when a cookie is going to be installed on their computer, may configure their browser so that work that way. It is also reported that users may delete all cookies generated on their equipment at any time.

The mandatory cookies used on the Website are detailed below:

Who uses them?
This cookie is used to save the consent of the necessary cookies in this configuration option. It does not save personal data.
1 hour
This cookie is used to save those categories in which non-necessary cookies have been marked. It does not save personal data.
1 year
1 year
24 hours

Necessary cookies

These are essential cookies that do not require consent.


This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again.
This cookie is set when you give visitors the choice to opt out of cookies.
It contains the string "yes" or "no".
It expires in 6 months.


This cookie can be set to prevent the tracking code from sending any information to HubSpot.
It contains the string "yes".
It expires in 6 months.


This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode.
It contains the string "yes" or "no".It expires in seven days.


This cookie is used to record the categories a visitor consented to.
It contains data on the consented categories.
It expires in 6 months.


This cookie is used when the Global Privacy Control banner is dismissed.
It contains the string "yes" or "no".
It expires in 180 days.


This cookie is used when the website uses a Notify consent banner type.
It contains a boolean value of True.
It expires in 180 days.


This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.
It contains the id of the A/B test page and the id of the variation that was chosen for the visitor.
It expires at the end of the session.

id _key

When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again.
The cookie name is unique for each password-protected page.
It contains an encrypted version of the password so future visits to the page will not require the password again.
It expires in 14 days.


This cookie is used to determine and save whether the chat widget is open for future visits.
It is set in your visitor's browser when they start a new chat, and resets to re-close the widget after 30 minutes of inactivity.
If your visitor manually closes the chat widget, it will prevent the widget from re-opening on subsequent page loads in that browser session for 30 minutes.
It contains a boolean value of True if present.
It expires in 30 minutes.


This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed.
It contains a boolean value of True or False.
It expires in one day.


This cookie is set when visitors log in to a HubSpot-hosted site.
It contains encrypted data that identifies the membership user when they are currently logged in.
It expires in seven days.


This cookie is used to ensure that content membership logins cannot be forged.
It contains a random string of letters and numbers used to verify that a membership login is authentic.
It expires at the end of the session.


This cookie is used to save a visitor’s selected language choice when viewing pages in multiple languages.
It is set when a visitor selects a language from the language switcher and is used as a language preference to redirect them to sites in their chosen language in the future if they are available.It contains a colon delimited string with the ISO639 language code choice on the left and the top level private domain it applies to on the right. An example will be "".It expires in two years.


This cookie is set by HubSpot’s CDN provider because of their rate limiting policies. It expires at the end of the session. Learn more about Cloudflare cookies.


This cookie is set by HubSpot’s CDN provider because of their rate limiting policies. It expires at the end of the session. Learn more about Cloudflare cookies.


This cookie is set by HubSpot's CDN provider and is a necessary cookie for bot protection. It expires in 30 minutes. Learn more about Cloudflare cookies.

3. How to disable cookies?
Those cookies that are not mandatory for browsing this Website may be disabled in the "Configure Cookies here" section.

These settings are found in the footer of the Website. In addition, all browsers allow you to make changes to disable the configuration of cookies.

This is the reason why most browsers offer the possibility to manage cookies, to obtain more precise control over privacy.

These settings are located in the "options" or "preferences" menu of your browser.

Below, you can find the links for each browser to disable cookies by following the instructions:

Internet Explorer (

In the tools menu, select “Internet Options”.

Click on the privacy tab.

You can delete cookies by selecting the "delete browsing history" option and, later, in the "cookies and site permissions" section, access the "view cookies and site data" subsection and select the "Delete all" option.

Likewise, the "cookies and site permissions" tab allows you to configure the privacy options preferred by the user.

Mozilla Firefox  (

At the top of the Firefox window, click the Settings menu.

Select Privacy & Security.

By selecting the "Custom" Option you can select the Cookies you want to block along with other issues related to your privacy.

Google Chrome (

Click on the menu located on the toolbar.

Select Settings.

In the "Privacy and Security" selection, click on the "Cookies and data from other sites" button.

You will be able to select the general configuration of cookies, as well as other privacy aspects.

Safari (

In the safari app on the mac select the “Preferences” option.

Open the privacy tab.

Select the option you want from the “block cookies” section.

Please remember that certain features and full functionality of the Website may not be available after disabling cookies.

If you do not wish to be tracked by cookies, Google has developed a plug-in to install in your browser that you can access at the following link: 

4. Acceptance of cookies

This Website does not install our cookies on users' devices until they have accepted their installation.

We inform you that in the case of not accepting the installation of cookies or of disabling any of these in the configuration, it is possible that certain services are not available without the use of these or that you cannot access certain services or take full advantage of all what this Website offers you.

Fill in this form and we will answer you as soon as possible.

You must add a comercial email address

Data controller: GRUPO KONECTANET, S.L (KONECTA). Purpose: Konecta will process your data in order to contact you and inform you, within the framework of our professional and business activities, such as sending newsletters, invitations to events and similar. Legitimisation: by providing your data, you are giving your consent to the processing of information, both by KONECTA and by the companies of the Group to which it belongs, which may be located outside the European Union (EU). Recipients: the data will not be transferred, unless legally obliged to do so. Rights: access, rectify and delete the data, as well as other rights that can be consulted in the additional information. Additional information: you can consult all the additional information on our Privacy Policy at KONECTA.


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