Public Sector

Redefine your interactions with the public

We have extensive experience of managing front-office and back-office services for the Public Sector, delivering seamless interactions with the public.

Running through our teams is a genuine understanding of public service culture, enabling us to meet citizens’ expectations while respecting your values, obligations and challenges.

We offer our public-sector clients multilingual capabilities, multidisciplinary profiles, and tailor-made technology solutions to optimize multichannel interactions with citizens.

Through this support, you can quickly improve the accessibility, quality and efficiency of services you provide to the public.

Services highlighted

  • Omni-channel one-stop shop services.
  • Helplines & integrated citizen services portal.
  • Social action support
  • Crisis management.
  • E-administration.
  • Document and administrative management.
  • Accounting tasks and reminder/debt collection for debtors.

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Data controller: GRUPO KONECTANET, S.L (KONECTA). Purpose: Konecta will process your data in order to contact you and inform you, within the framework of our professional and business activities, such as sending newsletters, invitations to events and similar. Legitimisation: by providing your data, you are giving your consent to the processing of information, both by KONECTA and by the companies of the Group to which it belongs, which may be located outside the European Union (EU). Recipients: the data will not be transferred, unless legally obliged to do so. Rights: access, rectify and delete the data, as well as other rights that can be consulted in the additional information. Additional information: you can consult all the additional information on our Privacy Policy at KONECTA.


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