Connect to your customers better

Like many other sectors, the telecoms sector is going through transformation. Your customers have new technologies and choices at their fingertips, so they expect more from you – and quickly too.

But, through digitalization, you also have better opportunities to understand consumers, personalize your services, and increase the efficiency and productivity of your processes.

In all of this, we’re expert partners for telco businesses, using the latest technology and our global know-how to solve your challenges and maximize your results. This includes working with you to build and implement customized, multilingual and multichannel solutions that deliver unrivalled customer experience.

Services highlighted

  • Commercial information and customer support.
  • Loyalty management.
  • Customer base management (sales, retention, win-Back campaigns)
  • Technical support.
  • Complaints handling
  • Back-Office management.

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Data controller: GRUPO KONECTANET, S.L (KONECTA). Purpose: Konecta will process your data in order to contact you and inform you, within the framework of our professional and business activities, such as sending newsletters, invitations to events and similar. Legitimisation: by providing your data, you are giving your consent to the processing of information, both by KONECTA and by the companies of the Group to which it belongs, which may be located outside the European Union (EU). Recipients: the data will not be transferred, unless legally obliged to do so. Rights: access, rectify and delete the data, as well as other rights that can be consulted in the additional information. Additional information: you can consult all the additional information on our Privacy Policy at KONECTA.


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